We're available 24 hours a day
You’ll find most of the info you need, questions previously answered and direct communication through the app you booket through or via the guest platform you will get access to.
Still – we’re all about friction-free bookings and that includes the personal touch. If you have any questions regarding the booking, facilities, cancellations or you run out of toiletpaper – we’re here for you.
General Manager
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Marketing Manager
Rental Manager, Oslo
Co-founder, Rental Manager of & Business Developer
Co-founder, Rental Manager & Business Developer
acronym from frequently asked questions.
All Dinbnb apartments feature seamless self-check-in using a digital key or smart lock. You’ll receive instructions by email and SMS before arrival—no need to meet anyone or wait in line.
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No app needed! We keep things simple. Access details and instructions are sent via a secure link—just tap and enter.
No problem. Our digital access system works 24/7, so whether you land at 2 PM or 2 AM, your apartment is ready when you are.
Absolutely. We use encrypted systems to handle guest data and digital access—your privacy and security are our top priorities
Yes. Our online support team is available 24/7 to answer questions, resolve issues, or share local tips.
Use the support link in your booking confirmation, message us directly from the check-in page, or call our hotline. We’re always here for you.
Whether it’s a Wi-Fi hiccup or a plumbing issue, we’ll respond quickly to make it right. Just reach out through our online reception channel.
Definitely! Think of us as your digital concierge—we’re happy to suggest restaurants, hidden gems, or help you book experiences.
Yes. Our support team speaks English and local languages. We’re here to make sure communication is smooth, no matter where you’re from.
The Dinbnb Members Club is our way of saying thanks to loyal guests. Join for free and enjoy better rates, more flexibility, and early access to our best offers—every time you stay.
Members automatically receive 10% off every booking. No promo codes, no gimmicks—just better prices, always.
Yes! If you're staying 7 nights or more, you’ll get 25% off, and for monthly stays, up to 40% off. Perfect for extended trips or workcations.
Absolutely. Members can choose free early check-in from 2 PM or late check-out until 12 PM, so your stay fits your schedule.
As a member, you’ll unlock early access to new listings, last-minute deals, and surprise discounts we don’t offer anywhere else.
A tailored program for frequent business travelers and corporate clients—think better rates, simplified billing, and flexible terms.
Anyone who travels for work or books on behalf of a company can apply. We welcome solo professionals, teams, and companies.
Yes—early check-in/late check-out, dedicated workspaces, and direct support lines for seamless coordination.
We offer monthly invoicing, receipt management, and team dashboards to make expense tracking easy.
Well, that depends on what your business is! On one hand, the answer is that we choose central, well-connected locations close to public transport, coworking hubs, and city centers—ideal for productivity. In other scenarios, the best apartments might be closer to dock areas, industrial cites or other hubs. Please contact us if you have any special inquiries.
Sign up to our membership club for extra perks at no extra costs or just keep going. We’re ready to warmly welcome you!
We’re all dedicated to exceptional experiences. To you, to your friends & family, to your business, to eachother, to every property we manage and to every stay.